Home - Activation

QUESTIONS ON PRODUCT ACTIVATION

Q: What exactly is product activation?
A: Before you can play "Two Worlds", you must enter a valid serial number when you start up the program. You'll find this in the Digipack, directly under the installation DVD. This serial number and the hardware screen of your PC are combined to produce a 16-digit activation number, which is transmitted to the activation server by means of the Internet or by telephone. The server confirms this number and activates "Two Worlds".

Q: Why activate the product?
A: Product activation is actually a form of copy protection which, in our opinion, hardly causes any problem at all. You don't have to keep the original DVD in your drive and no data disk reading problems can occur. It is also possible to create backup copies of the original DVD.

Q: Do I have to register?
A: No. Registration is only necessary if you've activated the game for more than 3 computer systems.

Q: What benefits does registering "Two Worlds" bring me?
A: As a 'thank you' from us, you'll receive a code for an exclusive ingame item by e-mail. In addition to this, we'll keep you informed about update by email.

Q: Can I sell or buy "Two Worlds" in a used condition?
A: Yes. If a used version is activated too often, you can call the activation hotline and speak to a team member, who will then activate the version for you.

Q: In a few years, the support for Two Worlds might no longer exist - this would make activation impossible - so how can I keep playing the game then?
A: If activation isn't possible from a technical standpoint (or for any other reasons) in a few years' time, we'll make a patch available for you - well before that time comes!

Q: What data is transferred from my PC during online activation?
A: Only a 16-digit activation number is transferred - and a 16-digit activation switching code is sent back to your PC. This number contains parts of the serial number. No personal data is transmitted; unless you decide to register.

Q: Can I rent "Two Worlds" in the video stores?
A: No. Fundamentally, commercial lending of the sales versions of our games is not permitted.

Q: How often can I (or must I) activate one version on different computers (e.g. notebook and stand-alone PC)?
A: Without changing your hardware, as often as you want. With a hardware change - 3 times online, or by telephone without having to register. You'll need to register the 4th time. For further activations, which are fundamentally possible, you'll need to contact Zuxxez personally. As long as it's the same user or the buyer of a second-hand version, an activation code will be provided.

Q: What happens if I want to sell my game? Can the buyer register this same version again, or activate it again?
A: Yes. If 4 hardware changes have taken place, the new customer has to call the Hotline and inform them that he or she has bought this version second-hand. The activation will be reset and the product can be activated again. In this case, it's better to keep your receipt/proof of purchase.

Q: Does the game have to be reactivated with each new installation, or where can I re-enter the code I got in the confirmation mail?
A: You can activate the game as often as you want, as long as you have the same hardware configuration. Or can I re-enter the code I already have (because it doesn't change)? Select "Activate by Telephone" - but don't make a call - just enter the code you already have.

Q: How often can I activate "Two Worlds" in one day?
A: As often as you want - as long as the hardware stays the same.

Q: I often re-install my operating system. Do I have to activate each time I do this?
A: Yes, after every new installation you must reactivate the game - however, your old activation code will work here too - but only if the hardware hasn't changed - and of course you can simply reactivate via the Internet each time. That's much easier than looking for the code and painstakingly entering it.

Q: During telephone activation, do I have to use my personal data - and if so, what kind of personal data?
A: No. You'll only have to register if there's been a 3x hardware change (which negates activation, of course).

Q: In Multiplayer Mode, does each player need an individual full version with its own code?
A: Yes. Each version playing simultaneously in a MP game must have its own individual serial number.

Q: What happens if I lend my game to a friend and he activates this version?
A: Then the active version will be located on your friend's PC. If you want to reactivate your game on your own PC at a later point in time, just give us a call and explain the situation.

Q: May I also install, and activate, "Two Worlds" on my notebook?
A: As long as you don't use both games at once, we don't mind.

Q: May I make a back-up copy of "Two Worlds"?
A: Yes. If you don't let all your friends and relatives have it - why not - but it has to be just that - a back-up copy, only for emergencies!